Instagram

Principle 

We take care of your eligibility to the IG Live Producer access.

You provideeither delegate access to your IG account (prefered) or share credentials andwith WEour loginteam intovia a secure channel. However we do not recommand to share any credentials with people external to your account. 

Instagram does not officially allow professional video to be streamed from outside the native smartphone application. For this reason, we have to use a dedicated tool to get ingest information and this request has to be made using the streaming account (your account) credentials.organisation.

We do not use nor promote the usage of application as Instafeed or Promovgram.
These providers are offering an integrated Web solution to get Instagram stream key from a mobile device emulator.
However this solution not being officially supported by Meta, and those services being hosted outside of EU we cannot expose our clients to potential credentials leaks.
Instead we developedhave a privileged channel of communication with the Broadcast Operations teams at Meta and we will make sure that your account(s) are maintaining our own applicationready to getgo thisLive, done.properly.

Prerequisite

Your IG account need to be eligible to IG Live Producer. Please contact your Brainsonic Live representative to obtain such an access.

 

You must have the multi-factor authentication (MFA or 2FA) activated on your account in order to stream on it. To activate it, head to your profile to access settings. On the Privacy and Security, then click on Edit Two-Factor Authentication Setting.

We recommend to use an authentication application as it allows to register multiple phones, whereas the text message option force to use only one phone number.

Steps  

1. Provide a username and a password to your Brainsonic representative
2. Provide a Title for your event that we will define when creating the broadcast
3. Provide a direct communication channel between the Brainsonic operator and the person supposed to provide the 2FA temporary code.
4. This person will be asked to provide a 2FA code few seconds before the Brainsonic operator to start pushing the livestream. This request might be done multiple time due to Instagram limitations and security policies.
5. We strongly recommend to perform a test of all this chain including the direct communication channel, >24h before the live show. 

Going live

The livestream will start once the Brainsonic Streaminng Infrastructure will start streaming. Despite wanting to start as late as possible we recommend starting streaming way before show start (i.e., 20min) to avoid any issue and take no chance to miss the live show start.