Skip to main content

Introduction and Security warning

In general, to preserve security and confidentiality best practices, Brainsonic Live recommands its client to not communicate any credentials to outside the organization, even to Brainsonic Live.

Depending on the third party (social media platform) we would prefer organizer: 

  1. To add a Brainsonic Live account as content administrator to your account or page
  2. To share the streaming destination values (i.e., stream key) with Brainsonic Live

However in some cases it can be necessary for Brainsonic to get those credentials.
Those scenarios are:

  • Organizer wants Brainsonic Live to create and manage the live event using the third party application
  • The third party platform does not provide a appropriate way to delegate live event management to another account
  • Getting the streaming destination values requieres a complex workflow

To avoid useless complexity we ask organizers to fill and use our template for simulive and thrid parties streaming projects. It's available in Microsoft Excel format.